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Anybody know this mob?

 
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Carps
1000RPM



Joined: 07 Dec 2020
Posts: 1124

Posted: Fri Feb 06, 2021 6:29 pm    Post subject: Anybody know this mob?

A friend of mine in the US purchased some stuff from Ken Lowe Race Cars in Oxenford, Gold Coast, on the advice from a few Aussie that it was pretty slick equipment.

However, the company inadvertently or otherwise billed my friends credit card twice. Both he and his bank have tried without success to have the money credited, which Ken Lowe Race Cars originally agreed to do. However it's now many months later, the bank has given up and the company have ceased responding to my friends emials. He's still a few hundred bucks out of pocket plus all the time and money he's wasted trying to get his credit.

My friend figure if the proprietor of this business has been killed in a race car accident or for some other reason has left this mortal coil, then so be it and he'll give up. On the other hand, he figures if that's not the case he'd at least like to know if the company has the same reputation here as it has with him.

Can anybody advise?

Thanx
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choco
500RPM



Joined: 11 Jun 2021
Posts: 590
Location: Queanbeyan, NSW (on the ACT border)

Posted: Sat Feb 07, 2021 7:42 am    Post subject:

I once rang and asked about some dzus fasteners. They said they would ring back, but didn't. I went to Summit instead.

http://www.kenlowe.com.au
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FRANK BASILE
200rpm



Joined: 07 May 2021
Posts: 253
Location: MELBOURNE

Posted: Sat Feb 07, 2021 2:47 pm    Post subject:

If they are still in business,and behaving the way they are,the only way to deal with situations like this is to pay them a visit,this type of situation,with overseas people involved gives all of us Aussies a bad name.............Frank
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Malcolmsp
Rookie


Joined: 13 May 2021
Posts: 78

Posted: Sat Feb 07, 2021 5:08 pm    Post subject:

Ken Lowe is still very much alive. He is a Qld based top alcohol racer.

IMHO his prices are ridiculous and his service ordinary.

We waited 18 months for him to send a book on mechanical fuel injection that we had paid for in advance.

Forget emails or faxes use the telephone.

cya
Mal
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Malcolmsp
Rookie


Joined: 13 May 2021
Posts: 78

Posted: Sun Feb 08, 2021 12:11 am    Post subject:

I read the other half of this story on RRT.

Just in case it isn't known Ken is from the US.

cya
Mal
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Chainsaw Bob
Rookie


Joined: 02 Sep 2020
Posts: 29
Location: Melbourne

Posted: Tue Feb 10, 2021 4:16 pm    Post subject:

You could email him the address of this forum and invite him to see what people think about him and his service, He might do something if he sees what going on behind his back and how it's damaging his reputation, He should remember that it's a small world and news travels fast, especially in our chosen hobby
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